Terms of service

These Terms & Conditions apply to purchases made through the Nana Earthy Pieces online store.

About Us

Business name: Nana Earthy Pieces

Email: nanaearthypieces@gmail.com 

Business address: 6 arena Court. Clement street, B1 2SL 

Products

Nana Earthy Pieces sells gemstone bracelets and non-tarnish jewellery.

Natural gemstones are unique. Variations in colour, pattern, markings and inclusions may occur between individual pieces. These differences are natural characteristics and are not necessarily defects.

Product photographs are provided to represent the item as accurately as possible. Colours may appear slightly different depending on your screen or device.

Prices

All product prices are displayed on the website at the time of purchase.

Delivery charges, where applicable, will be displayed before you complete your order.

Orders

When you place an order, you are making an offer to purchase the selected products.

You will receive an order confirmation after your purchase. If there is a problem with your order, such as an item being unavailable, we will contact you.

Payment

Payment must be completed using one of the payment methods available at checkout.

Delivery

We aim to dispatch orders within the processing period stated in our Shipping Policy.

Delivery times are estimates and may occasionally be affected by circumstances outside our control.

Returns & Refunds

Please see our Returns & Refund Policy for full information about cancellations, returns and refunds.

Nothing in these Terms & Conditions affects your statutory consumer rights.

UK online sellers must provide customers with certain information before an online purchase, including business/contact details, product information, pricing, delivery information and cancellation rights. �

GOV.UK

Jewellery Care

To help keep your jewellery looking beautiful, we recommend avoiding prolonged contact with:

Perfume

Lotions and creams

Chlorine

Salt water

Harsh chemicals

Excessive moisture

Store your jewellery in a clean, dry place when not being worn.

Non-Tarnish Jewellery

Our jewellery is described as non-tarnish based on the materials and finish used. However, no jewellery can be guaranteed to remain completely unchanged under all conditions.

Exposure to chemicals, moisture, perfumes, sweat, chlorine and other substances may affect the appearance or longevity of jewellery.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be displayed on our website